Worknice - Connections between integrations and Worknice records missing – Incident details

All systems operational

Connections between integrations and Worknice records missing

Resolved
Operational
Started over 2 years agoLasted about 3 hours

Affected

app.worknice.com

Operational from 12:27 AM to 3:50 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've applied a fix for this incident and we're monitoring the result.

  • Update
    UTC
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    UTC
    Identified

    This issues has been identified and we're working on a fix. In the meantime syncing integrations will not work as expected and some some rare cases employee data may not be displaying.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.