Worknice - Notice history

All systems operational

app.worknice.com - Operational

100% - uptime
Oct 2024 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

No notices reported this month

Nov 2024

No notices reported this month

Oct 2024

Some people are missing from the admin people page
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have applied a fix and we are monitoring the results.

  • Identified
    Identified

    The cause of this issue has been identified and we're working on a fix.

  • Investigating
    Investigating
    We are currently investigating this incident.
Offline for Maintenance
  • Completed
    October 26, 2024 at 12:22 AM
    Completed
    October 26, 2024 at 12:22 AM

    Maintenance has now been completed and Worknice is back online.

  • In progress
    October 26, 2024 at 12:00 AM
    In progress
    October 26, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    October 26, 2024 at 12:00 AM
    Planned
    October 26, 2024 at 12:00 AM

    We are planning for a scheduled maintenance during that time.

Reports of users seeing "unauthorized" errors when trying to log in
  • Resolved
    Resolved

    This incident has been resolved.

    The issue was caused by a change made by an upstream provided which caused some email addresses to be incorrectly marked as unauthorised in our authentication system. We've updated our configuration to allow these email addresses again.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    The cause of the issue has been identified and we're working on a fix.

  • Update
    Update

    We are we are continuing to investigate this incident. The issues appears to be affecting only a subset of users. We're working to identify the cause.

  • Investigating
    Investigating
    We are currently investigating this incident.

Oct 2024 to Dec 2024

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